Community Guidelines

Effective date: Sep 1, 2020

Welcome to Flick Live!

Flick is all about fostering a safe space to buy and sell amazing products in a fun and interactive way, bolstered by an all inclusive community ethos. Flick reserve the right to suspend any account at any time for any conduct that we determine to be inappropriate or harmful.


We kindly request that our community (buyers and sellers) be respectful towards each other and conduct themselves in a manner that is free from deceit or harmful intent. The following are our community guidelines:


Breaking the law

You must adhere to all national & international laws while using the Flick App. You are prohibited from offering, featuring, encouraging or soliciting any illegal activities. If it’s illegal to be selling it, don’t.

Hateful Conduct & Harassment

Hateful conduct & harassment will not be tolerated. Anyone seen to be partaking or promoting hateful conduct or harassment based on, but not limited to; ethnicity, race, colour, national origin, immigration status, disability, gender, sex, gender identity, sexual orientation or medical condition will be dealt with severely. When caught, you will be banned.

Accepting or Soliciting Off Platform Payments

Payments for items offered DURING a live show must be processed through the Flick platform, as we have costs to cover for provision of services. Accepting or soliciting payment outside of Flicks platform is prohibited.


Self-Destructive Behaviour

Activity that may lead to physical harm to either the streamer or viewer or both is strictly prohibited. Activity that endangers the life of the streamer or anyone watching is also strictly prohibited.

Violence & Threats

Flick prohibits any activities that glorify, encourage, support or depict violence acts. This includes threatening to, or encouraging others to, commit such acts and includes anything that may result in serious physical harm to people or property.

Account Usernames,  Display Names or Product Names

I’ll-suited display names, account usernames or product names that violate our Community Guidelines are not prohibited.

Spam, Scams, and Other Malicious Conduct

Flick prohibits any activity or content that interrupts, harms, violates or disrupts the integrity of Flick services or that of it’s users.

This includes, but is not limited to:

- Unwanted repetitive messaging or user reports

- Defrauding others

- Selling fake or stolen Items

- Not honoring purchases or competitions/giveaways

- Not being truthful about price or condition of products.

- Harmful misinformation

- Phishing

- Spreading Malware or Viruses

- Cheating a reward system

- Reselling Flick services or features

Nudity, Pornography, and Other Sexual Content

Sexually explicit content or activities such as sexual services, sexual acts or intercourse and pornography are prohibited. This includes products, preview videos or thumbnails, profile pictures, and videos.

Intellectual Property Rights

You should have the rights or be authorised to share any content that appear in your streams. Evaluate your content and ensure it abides by applicable intellectual property laws.

Unauthorised Sharing of Private Information

Respect Privacy. You may not reveal private information about individuals or their private property without their consent. This includes, but is not limited to; sharing their personally identifiable information, sharing restricted or protected social profiles or any information from those profiles and sharing content that violates another’s reasonable expectation of privacy, such as streaming from a private space without permission.

Impersonation

Impersonating an individual or organisation is prohibited. Anyone found to be impersonating a Flick employee or representative will be suspended indefinitely. We reserve the right to use “Flick” in usernames for employees only.

Suspension Evasion

If you are found to be evading chat bans or account suspension by creating other accounts, fictitious identities or by appearing in another users account you may be subject to additional enforcement against your accounts. Flick reserve the right to suspend your account indefinitely.

Reporting Abuse

If you believe someone has been or is in contravention of the above guidelines, please contact us by email on abuse@flick.live and inform us of the incident.